ISO 9000 standards enjoy a worldwide acceptance
as a quality model of choice. Software Process Multimedia
helps organizations to achieve their ISO certification.
We develop (or review existing) quality manuals,
procedures and work instructions. We perform internal
audits, gap analysis and registrar selection.
A company with a long-standing tradition in manufacturing
had undertaken a significant design project involving
some hardware and primarily software development.
The project proved to be successful as multiple
customers started asking for additional software
releases. However, this marketing success represented
only the tip of the iceberg. Due to the apparent
immaturity of company's development processes
it appeared impossible to extend the company ISO
registration. Procedures supporting ISO Design
Element had to be written and followed.
At this point SPM was called to fill the gap.
In collaboration with the existing process group,
we tailored our standard procedures and then introduced
these to the development staff. The overall deployment
period of four months included training workshops
and internal audits. The successful company ISO
registration proved that our effort was timely
and seamlessly managed.